FAQ's

1. What is Aurablix?

Aurablix is a beauty products store where you can find affordable and useful beauty essentials for daily makeup and personal care.

2. What type of products do you sell?

We sell beauty and makeup products such as beauty blenders, makeup brushes, makeup tools, and other beauty essentials.

3. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery for customers in Pakistan. You can pay when your order arrives at your doorstep.

4. How long does delivery take?

Delivery usually takes 3 to 5 working days, depending on your city and courier service availability.

5. What are your delivery charges?

Delivery charges may vary depending on the product and location. The final delivery charges will be shown at checkout.

6. Can I return or exchange my order?

Yes, you can request a return or exchange if the product is damaged, defective, or incorrect. Please contact us as soon as possible after receiving your order.

7. Can I return a used makeup product?

For hygiene and safety reasons, used beauty or makeup products cannot be returned or exchanged unless they are damaged or incorrect.

8. What should I do if I receive a damaged product?

Please contact us immediately with your order details and clear pictures of the damaged product. Our team will review your request and guide you further.

9. How can I contact Aurablix?

You can contact us anytime at carloleroy500@gmail.com for order support, product questions, returns, or complaints.

10. Can I cancel my order?

You can cancel your order before it is shipped. Once the order has been dispatched, cancellation may not be possible.

11. Are your products suitable for daily use?

Yes, our beauty tools are selected for regular makeup use and are designed to make your beauty routine easier and smoother.

12. How do I place an order?

Simply choose your product, click “Add to Cart,” fill in your delivery details, and confirm your order. Our team will process it as soon as possible.